At the beginning of summer we turned on our ac, just to find out we had no cold air. After troubleshooting we quickly realized we needed a professional.
We called Ideal Comfort and they came out to my house immediately, on a Saturday afternoon. They had went through our entire hvac system and found all the problems. Scott didn't jump the gun on trying to sell us on replacing our whole system. He gave cheaper options on trying to fix it. He was very transparent and extremely thorough.
We moved forward with a new system. He was a little backed up but didn't want us uncomfortable. He dumped enough freon in our system to keep us cool until he was able get to us.
He kept in touch with me checking in on us making sure we were cool while we were waiting for our installation date. Incredible communication, not once was I left in the dark.
When his guys came out they were sharp and a wealth of information. They told me what they were going to do and why, they were so fast and all there work was clean. They were acutely focused on my home.
I have no regrets. Ideal comfort put a quality system in my house. His crew knew exactly what they were doing and didn't stop as soon as they arrived.
If you have any hvac troubles don't overpay , get the best around and use Ideal Comfort.