Testimonials

Testimonials

These guys are the best. They worked hard on a project installing AC/heat pp and changing duct work in my home. They were professional and personable. Any issues or concerns were followed up with an immediate reply and follow-up with someone out to check on it usually same day or next day. 100% would recommend them to anyone in need of work done. -

Eric Divers

Scott and his team have taken care of our HVAC needs since 2015. He is quick to respond, reasonably priced, and knows what's he doing! I highly recommend Scott and Ideal Comfort!

Sherry Brady

Its been a pleasure doing business with Scott and his staff at Ideal Comfort. I've called to get advice and to get service. I want you to know that it is very rare these days to call and get a response from a real person every time. They are friendly, helpful, and dependable......
WELL DONE GENTLEMEN...

Joe M.

At the beginning of summer we turned on our ac, just to find out we had no cold air. After troubleshooting we quickly realized we needed a professional.
We called Ideal Comfort and they came out to my house immediately, on a Saturday afternoon. They had went through our entire hvac system and found all the problems. Scott didn't jump the gun on trying to sell us on replacing our whole system. He gave cheaper options on trying to fix it. He was very transparent and extremely thorough.
We moved forward with a new system. He was a little backed up but didn't want us uncomfortable. He dumped enough freon in our system to keep us cool until he was able get to us.
He kept in touch with me checking in on us making sure we were cool while we were waiting for our installation date. Incredible communication, not once was I left in the dark.

When his guys came out they were sharp and a wealth of information. They told me what they were going to do and why, they were so fast and all there work was clean. They were acutely focused on my home.
I have no regrets. Ideal comfort put a quality system in my house. His crew knew exactly what they were doing and didn't stop as soon as they arrived.
If you have any hvac troubles don't overpay , get the best around and use Ideal Comfort.

Ronell M.

Friendly, fast and cost efficient. Will recommend them to everyone needing their service.

Stacie Carter

I called Scott based on the recommendation of a classmate/friend. I could not be more pleased with the prompt service by Scott and Ideal Comfort. Very professional and friendly. Nice to finally have a company that is reliable and reasonably priced to call on. If you need help don't hesitate to call them first...you won't need to call anyone else. Thanks again for your help Scott.

Kathy Mattox

Ideal Comfort LLC is a wonderful company and the owner and associates are top notch.They do excellent work in every aspect of their trade.I have had several occasions to use their services over the past few years..but I think my most positive experience was when my well went out. We were in Arizona when the pump on my well went out,I told the lady that was house sitting for us to call Scott at Ideal Comfort.

He took time from another job and came to work on the well for us....He spent several hours working on it for us.
Scott is much more than a wonderful business man.....He is also a great friend....Proud to say that about Scott Hensley.

George Kolar Sr

The most important thing when dealing with service vendors is that they communicate promptly, do what they say, and show up when they commit- that is Ideal Comfort LLC. Scott Hensley and his staff offer excellent customer service from start to finish. They go out of their way (literally) to provide the best product, at the best price, and do what it takes to make the customer happy. I could not be more pleased working with Ideal Comfort LLC- when you need their services, they are there! I highly recommend them!

Karen Walker Hall

They provide top notch service and are very honest. It's refreshing to know a company you can trust these days. They are good at all they do!

Jackie Huffman Kolesaric

Ideal Comfort was recommended to me by a friend when my heat pump stopped working. Scott came out and in no time had it fixed and for once I was not blown over by an eye popping bill left by other Heating & Air companies.

Scott has been out to my house now on several occasions. I have found him to be above all honest, knowledgeable, professional and thorough. His rates are very reasonable (and I have tried many in this business).

I will call on Scott and Ideal Comfort from now on for any work I need done.

Vernon Stryker

Extremely honest and great service!

Glenda Lilly

I have had the pleasure of working with Ideal Comfort for several years now, They are great people , very professional, respectful and trustworthy. I have had them to my home on several occasions and they have been courteous and very respectful of of my time and my property. When they came into my home they made sure they were not dragging in any leaves after working on the outside unit. Not only were the prompt but they looked things over very quickly and figured out what needed to be done. They were very efficient, polite and were done before I knew it. I appreciated their candor when discussing what could be done and how it was a consultative approach. I would highly recommend them to anyone needing a qualified HVAC professional or appliance specialist.

Jackie Hendrix

I called Scott on the recommendation of a friend when our 23 yr old heat pump started showing signs of failing us in the dead of winter. Scott came the very next day. Long story short...we now have a brand new HVAC system and can rest easy. Scott and all his employees were super curious and very knowledgeable and his price was more than fair. Needless to say...I will be calling Scott for all routine maintenance or other HVAC issues.

Allen Fowler

I have known Scott professionally for several years and he has worked on the HVAC in my home when we had an issue with our furnace about three years ago. We had no heat during the winter and he came quickly to resolve the problem. I found him to be knowledgable, affordable, and very honest on what was wrong and what was needed to fix it. I absolutely recommend Scott and Ideal Comfort, LLC to anyone that needs an HVAC installation/repair or appliance repair!

Janine Alyssa

Had mini split installed in basement. Scott and his team were great before, during, and after installation. Couldn't have asked for a more enjoyable and flawless experience. Will continue to do business with Ideal Comfort in the future as well. Very satisfied!

Kacy Toler

I was referred to Scott Hensley and his company Ideal Comfort LLC, by a neighbor of mine. I couldn't have asked for better service! I had to have my heat pump replaced, they gave great pricing, and very friendly service. Scott and his company will definitely be my go to for any of my heating/ac questions or fixes. Thank you for all your hard, honest work.

Tiffany Phelps Seay

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